Ticket FAQ

Full and partial season plans are available for purchase at Ticket Central. Single game tickets are sold via Ticketmaster or in person at the Barclays Center ticket office. Click here to buy single game tickets.

Your tickets will be loaded into your Ticketmaster Account manager. Instruction on how to access, view and transfer tickets can be found at the Mobile Ticketing Guide. Please contact your Liberty account manager with any additional questions.

For information regarding ticket management for Liberty group outings, please contact your Liberty sales representative.

This is often resolved by users uninstalling and redownloading the app, however if the issue persists:

  •  • Ensure you have the correct version of the app (3.0.0)
    •    ⚬ Tap the “More” button on bottom navigation
    •    ⚬ Tap “Manage App Settings”
    •    ⚬  You will see the app version at the very bottom of the screen
  •  • Users who have not updated their device operating systems (OS) may experience issues viewing tickets.
    •    ⚬  iOS users should be on version 17.4.1 or higher
      To check:

      •    ☐ Navigate to 'Settings.’
      •    ☐ Click on the user’s name at the top.
      •    ☐ Scroll to find the device name (e.g., 'Bill’s iPhone').
      •    ☐ Look for 'Version' to identify the OS running on the device.
    •    ⚬  Android users should be on version of 14.0​ or higher
      To check:

      •    ☐  Navigate to ‘Settings.’
      •    ☐  Click on ‘About phone’ at the bottom.
      •    ☐  Click on ‘Software Information.’
      •    ☐  Look for ‘Android Version’ to identify the OS running on the device
  •  • If still unsuccessful, users should be able to access their tickets via the Ticketmaster mobile app or by signing in on the Ticketmaster.com website.

 

*Users are encouraged to connect to the arena Wi-Fi if/when downloading the mobile app.

Please contact the Liberty Ticket Sales department with any additional questions. Season ticket members should call their Liberty account manager directly. You can also call 718-624-7000 or email tickets@nyliberty.com to contact the Liberty ticketing department. Luxury suite partners should call their Premium Development representative directly or email premium@bseglobal.net.